A must-have tool for product managers
November 30, 2022

A must-have tool for product managers

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

Improve product adoption and increase engagement were our main goals. What Glassbox is helping us do is quantify the number of users who engage with different offering and show the root cause of their behavior - why they are not finishing the journey and abandoning the product page, etc. Glassbox has been able to help focus our efforts on specific users and area of the website which improved conversion and orders by 30%
  • Funnels
  • VoC integration
  • Interaction maps
  • Suggestions to me, a PM user, about additional functionality I should be using and how to do so
  • Funnels
  • Sessions
  • Integration with product manager tools
  • Increase in product adoption
  • Decrease in site abandonment
Glassbox was able to provide a solution to both a technical and experience use cases. Glassbox put same emphasis on the technical and experience struggles which provide us with more data than any other tools we've seen. Glassbox also ties all events to revenue which helps us prioritize what needs to be addressed first so we don't end up with a revenue lost due to minor bugs

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Product adoption goals are much easier to reach when you have 100% of the data (more than what the traditional analytics tools can provide) so if you're looking for a tool that can help increase conversion by optimizing product offering Glassbox is a must have.

Glassbox Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Click analytics
10
Scroll maps
10
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
Mobile App Analytics
10