Easy and Friendly to Use
January 21, 2016
Easy and Friendly to Use
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GlobalMeet Collaboration
GlobalMeet is being used in our company since we are located across the United States. This product allows us to meet on a regular basis, share screens to do trainings and provides recordings of the meetings for those who could not attend. GlobalMeet is used to update staff as well as train staff on new processes and procedures thru screen sharing.
- GlobalMeet is a great way for sharing screens when you are not able to meet in person.
- GlobalMeet has a chat system so that questions can be answered while you are in the meeting.
- When lots of people are on GlobalMeet is tends to disconnect or people have a hard time getting on.
- Sometimes when you are not on a hardwire internet source, the participant has a hard time connecting.
- There is an increased employee efficiency with the employees able to get trainings online instead of heading to corporate for a training.
Skype for Business just allows us to share screens and chat. There isn't a recording to see what happened throughout the meeting and isn't as thorough as GlobalMeet in its capabilities.
GlobalMeet Collaboration (discontinued) Feature Ratings
Using GlobalMeet Collaboration
5000 - All aspects of the business from sales to IT to trainings and meetings.
5 - We have an in house IT department that is able to assist us in our GlobalMeet needs.
- Trainings
- Meetings
- Web Conferening
- I think that our organization can use GlobalMeet more for our sales for our product and services.
Evaluating GlobalMeet Collaboration and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Analyst Reports
GlobalMeet Collaboration Implementation
- Implemented in-house
Change management was minimal
- There were no significant issues encountered during the implementation phase.
GlobalMeet Collaboration Training
- Self-taught
GlobalMeet is very easy to pick up and learn on your own and to explore various different avenues.
Configuring GlobalMeet Collaboration
Just making sure that you are hardwired into GlobalMeet if you are conferencing from the computer.
Some - we have done small customizations to the interface - Yes we have it customized some so that it easy to access for our work. It was super easy to change things around.
No - we have not done any custom code
There is nothing more on the customization that I have at this time.
GlobalMeet Collaboration Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
We were having an issue with connectivity when the whole company was on during a meeting. They were able to help use resolve this issue in a timely manner and we were back up and running in our meeting in no time.
Using GlobalMeet Collaboration
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The chart function
- Screen sharing
- The login via your phone or on the computer is a little more cumbersome.
Yes - I have not used this feature yet but I am looking forward to using it in the near future.