Easy and Friendly to Use
January 21, 2016

Easy and Friendly to Use

Jen Oxler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GlobalMeet Collaboration

GlobalMeet is being used in our company since we are located across the United States. This product allows us to meet on a regular basis, share screens to do trainings and provides recordings of the meetings for those who could not attend. GlobalMeet is used to update staff as well as train staff on new processes and procedures thru screen sharing.
  • GlobalMeet is a great way for sharing screens when you are not able to meet in person.
  • GlobalMeet has a chat system so that questions can be answered while you are in the meeting.
  • When lots of people are on GlobalMeet is tends to disconnect or people have a hard time getting on.
  • Sometimes when you are not on a hardwire internet source, the participant has a hard time connecting.
  • There is an increased employee efficiency with the employees able to get trainings online instead of heading to corporate for a training.
Everytime that I have had to use the support services they have been very helpful.
Skype for Business just allows us to share screens and chat. There isn't a recording to see what happened throughout the meeting and isn't as thorough as GlobalMeet in its capabilities.
Global Meet is very well suited for a company that works remotely and can not gather for meetings and trainings.

GlobalMeet Collaboration Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
8
Desktop sharing
8
Whiteboards
6
Calendar integration
8
Meeting initiation
8
Integrates with social media
8
Record meetings / events
8
Live chat
10
Audience polling
7
User authentication
8
Participant roles & permissions
8
Confidential attendee list
8

Using GlobalMeet Collaboration

5000 - All aspects of the business from sales to IT to trainings and meetings.
5 - We have an in house IT department that is able to assist us in our GlobalMeet needs.
  • Trainings
  • Meetings
  • Web Conferening
  • I think that our organization can use GlobalMeet more for our sales for our product and services.

Evaluating GlobalMeet Collaboration and Competitors

  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Analyst Reports

GlobalMeet Collaboration Implementation

GlobalMeet was easy to get set up with the company and starting to use.
Change management was minimal
  • There were no significant issues encountered during the implementation phase.

GlobalMeet Collaboration Training

GlobalMeet is very easy to pick up and learn on your own and to explore various different avenues.

Configuring GlobalMeet Collaboration

I think that Global Meet is just right for this type of program. Every avenue is easy to use with setting up meetings and sharing screens as well as webinars.
Just making sure that you are hardwired into GlobalMeet if you are conferencing from the computer.
Some - we have done small customizations to the interface - Yes we have it customized some so that it easy to access for our work. It was super easy to change things around.
No - we have not done any custom code
There is nothing more on the customization that I have at this time.

GlobalMeet Collaboration Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
We were having an issue with connectivity when the whole company was on during a meeting. They were able to help use resolve this issue in a timely manner and we were back up and running in our meeting in no time.

Using GlobalMeet Collaboration

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • The chart function
  • Screen sharing
  • The login via your phone or on the computer is a little more cumbersome.
Yes - I have not used this feature yet but I am looking forward to using it in the near future.
GlobalMeet is very useful and easy to navigate through. I am looking forward to using the mobile app.

GlobalMeet Collaboration Reliability

This product seems to be able to handle the growing amount of work within our company without any problems.
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once.