Overall Satisfaction with GlobalMeet Collaboration
It is being used as the main web conference system. Since we have employees globally, it helps facilitate communication between the team. The two departments that use GlobalMeet the most are sales and marketing as they are often in meetings and on the phone. The biggest business problem is addresses is that it has simplified the way we do web conferencing. Before GlobalMeet, we were using an audio conferencing line that allowed us to basically share presentations but we lacked so many features that we just never used it. For instance, as silly as it may sound, one of my favorite features is being able to see who is on the line. Before GlobalMeet, it would be 5 minutes of "who is on the line?" "Hi, who just joined?" Now, people just join in and it doesn't disrupt my meetings. Another business problem it solves is how easy it is to share documents and have multiple presenters. Again, simple little things but they really make a difference and makes the conferences easy.
- Showing who is talking. This takes away any confusion you may have and prevents users to have to ask who is talking and when.
- Mobile application. So simple to use and easy to go from mobile to web. I don't think I've ever seen another application that do that. This is a strength because it allows me to have a little more flexibility with my meetings.
- Sharing documents. You can upload your file online and access it from anywhere at anytime. I am no longer having to remember to bring a flash drive with me to every meeting or email the document to the administrative assistant.
- Joining the meeting. Oh I can't say enough about this. When joining the meeting is a hassle, it doesn't make people too fond of coming in the first place. GlobalMeet has made it so easy by just calling you directly. Seriously, another one of my favorite feature. People are more on time and less frustrated.
- Sometimes, I felt that the quizzes/polls froze on me and that definitely made it easier to keep the flow of the meeting as sometimes I've had to restart completely. I haven't used these features in a while and there has been several updates since then so that may be better now.
- This would be a question better suited for my IT team, but I would say that one of the big positive I have seen from having GlobalMeet is simply that it has made flexibility a possibility at our company. We are able to have online meetings easily and without any of the pains we used to experience. The team is happier and more productive.
- I can't think of any negative impact honestly! Learning the software was really easy and it didn't take long at all for everyone to be comfortable with the product and start using it.
- WebEx, GoToMeeting and Adobe Connect
GlobalMeet just was the better option just because of ease of use. The interface is easy to use and learn and it offers all of the features I needed. The price was just right as well. I never liked WebEx and GoToMeeting feels like it lacks a little. Blue Jeans to me was too complicated and Adobe Connect has too many features for my purpose.