Works great in the Construction Industry!
May 09, 2018

Works great in the Construction Industry!

Daryl Pollak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoCanvas

We are using GoCanvas to handle our input and final report production for quality control inspections within the construction industry. We also use it to dispatch our inspectors to their projects and to store our reports allowing us to search reports based on criteria within the reports. The software helps integrate much of our communication and report processing into one automated platform.
  • GoCanvas puts a powerful platform in your hands to create your own "apps" and PDF output for various needs. It is very flexible and allows customization to many different business scopes. Instead of having to pay a technical team to develop everything I was able to develop all our functionality with periodic help from their tech support staff.
  • They are constantly developing new functionality into the platform and take the suggestions from their users seriously to add features that they request. They also integrate with many other apps we already use like Dropbox.
  • The price is reasonable and they offer different account pricing structures to fit small businesses.
  • Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
  • Tech support is not instantly available and can take up to a day to get back to you.
  • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
  • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
I tried a couple of other options like Proforms and one other that I don't recall. Because I have moderate computer knowledge and we had the need for customization and flexibility, GoCanvas couldn't be beat. They also worked with us on flat pricing for a bulk rate of licenses which allows us to flexible as our number of inspectors fluctuates up and down, yet we pay a flat rate every year.
GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client.

GoCanvas Feature Ratings

Survey templates
5
Themes
7
Custom logo/branding
9
Changes to live survey
9
Question design help
9
Multiple question types
10
Survey logic flexibility
9
Response tracking
10
Data export
8
Standard reports
7
Custom reports
10
Analytics
9
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
9
Compliance
8