GoodData Meets Our Needs and Has Awesome Salesforce Integration
July 16, 2015

GoodData Meets Our Needs and Has Awesome Salesforce Integration

David Galantowicz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cloud

Modules Used

  • Dashboards, Reports, Analyzer

Overall Satisfaction with GoodData

We have GoodData integrated to analyze our data within Salesforce. By using the powerful capabilities within the tool, we can create our own customized dashboard that shows a high level of our sales performance by individual, office, region and department. We can all see one single version of the truth and see progress towards goals. In addition, we can segment the data to see how we are competing against competitors, which industries we perform in best, and evaluate marketing efforts.
  • Aggregation of information across multiple tables to quickly retrieve large data sets
  • Customizable visuals to easily display and interpret metrics
  • Great support team that quickly answers questions and provides guidance
  • GoodData's architecture is very sound. We do need to work with them to make adjustments to the data model that we are not able to do ourselves. They are quick to respond but sometimes provide a delayed turnaround.
GoodData was able to see our vision when we first outlined what we wanted to accomplish. They also natively used Salesforce's hierarchy, unlike other products.
I would definitely recommend GoodData when integrating with Salesforce. You can also upload your own flat file. We haven't used this beyond that capability.

GoodData Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
10
Report Formatting Templates
7
Drill-down analysis
10
Formatting capabilities
9
Report sharing and collaboration
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
9
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10

Using GoodData

The renewal process has been very easy in previous years.