GoodData Meets Our Needs and Has Awesome Salesforce Integrationhttps://www.trustradius.com/business-intelligence-biGoodDataUnspecified9.2491012015-07-16T22:00:29.527Z
July 16, 2015
GoodData Meets Our Needs and Has Awesome Salesforce Integration
Score 9 out of 101
- Dashboards, Reports, Analyzer
Overall Satisfaction with GoodData
We have GoodData integrated to analyze our data within Salesforce. By using the powerful capabilities within the tool, we can create our own customized dashboard that shows a high level of our sales performance by individual, office, region and department. We can all see one single version of the truth and see progress towards goals. In addition, we can segment the data to see how we are competing against competitors, which industries we perform in best, and evaluate marketing efforts.
- Aggregation of information across multiple tables to quickly retrieve large data sets
- Customizable visuals to easily display and interpret metrics
- Great support team that quickly answers questions and provides guidance
- GoodData's architecture is very sound. We do need to work with them to make adjustments to the data model that we are not able to do ourselves. They are quick to respond but sometimes provide a delayed turnaround.
GoodData was able to see our vision when we first outlined what we wanted to accomplish. They also natively used Salesforce's hierarchy, unlike other products.
We have over 2000 users, including our president who receives the reports produced from GoodData on a regular basis.
We have never had any problems with integration. The APIs connect to Salesforce and rarely if ever experience connectivity issues.
We have dashboards and reports scheduled weekly. We can create one report and have it go to 1000 users and each will only display different information based on their security.