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GoodData Review 9 of 21
Review: "GoodData Meets Our Needs and Has Awesome Salesforce Integration"
https://www.trustradius.com/business-intelligenceGoodDataUnspecified7.847101
July 16, 2015

Review: "GoodData Meets Our Needs and Has Awesome Salesforce Integration"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Cloud
Modules Used
Dashboards, Reports, Analyzer

Overall Satisfaction with GoodData

We have GoodData integrated to analyze our data within Salesforce. By using the powerful capabilities within the tool, we can create our own customized dashboard that shows a high level of our sales performance by individual, office, region and department. We can all see one single version of the truth and see progress towards goals. In addition, we can segment the data to see how we are competing against competitors, which industries we perform in best, and evaluate marketing efforts.
  • Aggregation of information across multiple tables to quickly retrieve large data sets
  • Customizable visuals to easily display and interpret metrics
  • Great support team that quickly answers questions and provides guidance
  • GoodData's architecture is very sound. We do need to work with them to make adjustments to the data model that we are not able to do ourselves. They are quick to respond but sometimes provide a delayed turnaround.
GoodData was able to see our vision when we first outlined what we wanted to accomplish. They also natively used Salesforce's hierarchy, unlike other products.
The renewal process has been very easy in previous years.
We have over 2000 users, including our president who receives the reports produced from GoodData on a regular basis.
We have never had any problems with integration. The APIs connect to Salesforce and rarely if ever experience connectivity issues.
We have dashboards and reports scheduled weekly. We can create one report and have it go to 1000 users and each will only display different information based on their security.
I would definitely recommend GoodData when integrating with Salesforce. You can also upload your own flat file. We haven't used this beyond that capability.

GoodData Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
10
Report Formatting Templates
7
Drill-down analysis
10
Formatting capabilities
9
Integration with R or other statistical packages
9
Report sharing and collaboration
10
Publish to Web
9
Publish to PDF
10
Report Versioning
9
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
9
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
Not Rated
Dedicated iOS Application
Not Rated
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated