BigData = GoodDatahttps://www.trustradius.com/business-intelligence-biGoodDataUnspecified9.2491012015-07-23T13:46:50.168Z
July 23, 2015
BigData = GoodData
Score 9 out of 101
Overall Satisfaction with GoodData
GoodData was implemented to house all of our data from the various silos we currently have, identify areas we can improve our data entry, and to assist with developing strategic goals.
- Great customer service
- Very agile framework that allows us to push the boundaries of what we want vs. need
- Very open to new suggestions from current users
- Need to think like a marketer when developing a platform so it's responsive and mobile friendly.
- It would be nice to have a closer relationship with understanding how all of the updates could impact me. Basically, when a new feature is rolled out, I watch the webinars, however, it's still at such a high level, I'm not sure how the new feature could be used for my circumstances. And since the team knows how the new features work and what my goals are, they have a much stronger understanding of how I could leverage the new features.
We have a lot of raw data that needs to have each field brought in separately into the project and that can get frustrating when I'm trying to build a report and I have to go back to my GD team to have them pull the field into the project.