Disappointed with Google Ads
April 09, 2022

Disappointed with Google Ads

Michael Shooster | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Ads (formerly AdWords)

search advertising

Pros

  • bid process
  • responsive ads
  • campaign setup

Cons

  • support
  • response time
  • driving leads
  • In our type of business for every dollar spent we receive back .25 cents. As a business that provides recurring services, it takes time to justify the spending.
We had to stop using Bing as the results were all over the place and so we couldn't trust the service.

Do you think Google Ads delivers good value for the price?

No

Are you happy with Google Ads's feature set?

Yes

Did Google Ads live up to sales and marketing promises?

No

Did implementation of Google Ads go as expected?

No

Would you buy Google Ads again?

Yes

I wouldn't recommend this application to anyone who didn't already know how to use it. You will waste a lot of money and time before realizing how important negative keywords are at stopping waste because nobody from Google / Alphabet ever mentions it. Anytime you have a problem, good luck reaching someone who is more than a message taker, and who has good communication skills.

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