A great tool for simple user surveys and quick polls
May 24, 2018

A great tool for simple user surveys and quick polls

Jarod Bonino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

I have used Google Forms to collect answers to basic survey questions to help guide actions and collect preferences from the end users of my product. I use it to collect survey information in a way that I can easily download and analyze.
  • Allows me to download the results in a universal (csv) format for further analysis.
  • Good response visuals (such as pie charts) baked in to allow me to see how responses are going, at a glance.
  • Good flexibility on the front end to allow me to design a survey that looks the way I want it to look.
  • I wish I could pre-schedule a time for surveys to close. As it is, I have to remember to log in and "lock" it or responses keep rolling in (unnoticed) over time.
  • Some question types are not currently supported (option ranking).
  • Google Forms gives me an extremely easy way to get a basic survey out to the public quickly to collect responses.
I personally like Google Forms better than Survey Monkey due mostly to the response visuals and ease of exporting the response data.
I have used Google Forms to collect answers to basic survey questions to help guide actions and collect preferences from the end users of my product. I use Google Forms for internal coordination surveys (“Should we offer training on A or B?”) and customer facing surveys (“If you are interested in participating in our Beta for feature X, please fill out this volunteer info survey”). In both cases I find the ease of use of Google Forms setup and downloading results much better than alternatives.

Google Forms Feature Ratings

Survey templates
9
Themes
8
Custom logo/branding
6
Changes to live survey
9
Question design help
8
Multiple question types
9
Survey logic flexibility
7
Response tracking
9
Data export
10
Standard reports
9
Custom reports
Not Rated
Analytics
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
8
Compliance
Not Rated