Market your business with Google My Business
May 24, 2021

Market your business with Google My Business

Shivani Pandey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google My Business

I have helped an individual business owner to set up a Google My Business account to present their services on the internet. It provides a good platform to share the details of the services being offered, open hours, and the location of different branches with potential customers. Since it has integrations with different services from Google, it has helped in sharing information through different channels offered by Google like search, maps, and other services. It has helped the business in growing and improving, as customers are able to provide their feedback. This has helped the business managers to focus on areas of improvement for better customer experience.

Since there are multiple branches for the business across the city in different neighborhoods, we are able to share information for different offers of the day and discounts for each location separately on a single platform.
  • Easy to share all the necessary details on a single platform
  • Good SEO capabilities
  • Very easy to configure
  • Free to start with
  • Photos can be uploaded by business owners and customers (for feedback)
  • Good feedback mechanism
  • Detailed analytics
  • Average customer support
  • Sometimes the verification process takes a lot of time
  • Policies for the posts are quite strict and sometimes posts we have shared get rejected with no reason mentioned from Google
  • Helped in gaining more new customers
  • Helped in improving the service quality based on customer feedback
  • Detailed statistics are provided by Google in the form on pie charts, which help in understanding the growth and reach of the business
  • SEO rankings for business have improved and it is now listed in the top five search results

Do you think Google Business Profile delivers good value for the price?

Yes

Are you happy with Google Business Profile's feature set?

Yes

Did Google Business Profile live up to sales and marketing promises?

Yes

Did implementation of Google Business Profile go as expected?

Yes

Would you buy Google Business Profile again?

Yes

It is well suited for any business. It provides you with a platform to create an online presence for your business, and you can share important updates and information with the customers. Basic services are free to use; hence, it is one of the best tools to make your business get noticed.