Item: Google Pay
Rating: 10
Author: Verified User

Overall Satisfaction with Google Pay

Use Cases and Deployment Scope

I utilized the Google Pay app to make contactless payments within physical shops and businesses for a while. The registration and the credit cards addition processes were very simple, and I could also utilize the app for my bus and train tickets. But from my experience both in Italy and France, only two or three shops accepted payment via Google Pay.

Pros and Cons

Pros

It provides a contactless method of payment
It is an app compatible with both new and old smartphone devices
It allows you to add credit cards and tickets easily

Cons

To me, it is a good app; my only complaint is that its usage is not very widespread

Most Important Features

Compatibility with any devices
Possibility to add credit cards and tickets

Return on Investment

The app is free, as it doesn't require any investment, but it had a positive impact on my business

Key Insights

Do you think Google Pay delivers good value for the price?

Yes

Are you happy with Google Pay's feature set?

Yes

Did Google Pay live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Pay go as expected?

I wasn't involved with the implementation phase

Would you buy Google Pay again?

Yes

Likelihood to Recommend

In my opinion, Google Pay is best suited for purchases within physical businesses and shops, especially when you are in urgent need of office equipment and supplies for your job. More specifically, ink cartridges and flash drives. I see no scenario where the usage of the Google Pay app is not appropriate.

Google Pay Feature Ratings

Comments

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A very good app for contactless payments