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Originally good, too much bloatware now.
April 27, 2022

Originally good, too much bloatware now.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Pay (formerly Google Wallet)

We use Google Pay within our organization at our point of sale systems. We use the software for 2 POS systems in a retail environment. Having the Google Pay payment option provides a faster and more secure handsfree payment alternative for our customers to use rather than a traditional credit or debit card transaction.
  • Availability
  • Time of transaction
  • Secure
  • User interface
  • Simplicity
  • Remove shopping feature
  • Speed
  • Security
  • Ease of use
  • Faster transaction time
  • Improved customer checkout
  • Less employee time spent on checkout

Do you think Google Pay delivers good value for the price?

Not sure

Are you happy with Google Pay's feature set?

No

Did Google Pay live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Pay go as expected?

Yes

Would you buy Google Pay again?

Yes

Google Pay is well suited for a physical retail environment, online shopping websites, and locations with security issues such as gas pumps and convenience stores where card skimmers are most common. Google Pay is less appropriate as a online shopping tool which seems to be the way Google is developing the app. Keep the features simple instead of trying to integrate a whole suite of products such Google shopping.