A no-brainer for mid-sized businesses
November 10, 2021

A no-brainer for mid-sized businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Workspace (formerly G Suite)

We currently use Google Workspace for many purposes. We use Slides for our quarterly presentations. We use Sheets with an extension to sync with our CRM (Copper). We use Docs to draft departmental guides/rulebooks. We use Google Meet for inter-company meetings. We also use Google Drive to store media from Zoom recordings, as well as for future social media posts. And of course we use Google Calendar for each team member's work schedule.
  • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
  • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
  • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
  • There's something about Google Docs that feels a bit...flat. Yes, it's a word processor so there's not much one can do but compared to Apple Pages, the aesthetic of Google's templates is very bland.
  • File management is a nightmare in Google Drive. The entire flow feels clunky and it winds up causing an extreme amount of disorganization within our company.
  • I do wish there were an option to download the entire Gsuite into one app, rather than having to download each program onto my mobile device. Since the Gsuite is kind of contained within one browser, the expectation is there for the apps to kind of exist all in one place. Instead, I need to switch from one app to another in order to achieve whatever needs to be done in each app.
  • The Copper CRM integration is vital for our company. Being able to download Copper's Chrome Extension creates this wonderful interconnectivity between all the Workspace Apps and Copper (particularly Google Calendar and Sheets).
  • Sheets is great. Certainly more robust than Mac's Numbers and on-par with Microsoft Excel. With the addition of extensions specifically built for Sheets, it pushes Sheets to the top of the pack.
  • Docs is a solid way to work on projects with other team members. Being able to comment and @ specific team members, specific tasks save so much time. No longer do I need to step out of the project I'm working on, in order to task a team member with a certain thing.
  • The entire Google Workspace experience has had a great ROI. Perfect for a mid-sized company. There's some hitches here and there but overall, great bang for the buck.

Do you think Google Workspace delivers good value for the price?


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Copper (formerly ProsperWorks), draw.io, Zapier
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.