Works fine, but is a little more expensive than competitors
July 06, 2023

Works fine, but is a little more expensive than competitors

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

It is primarily used for remote access in technical support situations.
  • Allows remote viewing of another's screens, with their full knowledge
  • Allows remote control of another's computer, with their permission
  • It must be easy, easy, easy for the end user. Always look for improvement opportunities.
  • The cost could be better. It's relatively expensive
  • It has allowed us to be much more efficient when we need to do remote support
  • Zoom
For whatever reason a lot of people are more comfortable with Zoom. I've not heard good things in general about the overall direction (leadership, security, etc.) about GoTo in general.

Do you think GoTo Meeting delivers good value for the price?

No

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

No

It's good for holding meetings (computer/web-based or telephone only) and for remote access / technical support situations

GoTo Meeting Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
8
Mobile support
8
Desktop sharing
8
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
8
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated