GoToResolve solved our issues
October 07, 2022
GoToResolve solved our issues
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Resolve
We switched to GoTo years ago when we needed a solution that could offer us the best remote support with the ability to respond to UAC prompts. It has been an amazing change for us to offer best in class support to our employees and GoTo Resolve has only made things better for us.
- Remote support.
- Unattended support.
- UAC prompting.
- Improved response time.
- Quicker resolution.
- Happy employees.
Unfortunately for us, we already have some of the areas covered and not looking to change. They are still a great tool for remote support.
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GoTo Resolve go as expected?
Yes
Would you buy GoTo Resolve again?
Yes