Item: GoTo Webinar
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

I used GoTo Webinar to streamline our communication in support for both internal and external queries.
We build physical product and support is essential either it's in house technician or external.

Pros and Cons

It's extremely easy to contact and send invitation the webinar required and the control is very intuitive
Ability to track attendance and from the data we can generate very useful graph and vis for our metrics
Multi presenter webinar are also useful in cases where there are multiple presenters

Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session

Return on Investment

With GoTo Webinar, interactive webinars can be set up within 1 week. which previously took 2 weeks at least
Onboarding new customers and partners are simplified with GoToWebinar. This is significant cost saving for our organisation

Usability

Really good. it does what it supposed to and all the extra features made it better.

Livestorm is really good with integrations to other CRM tools but it has limitation in some niche tools we are using for our industry. users also often complain the reliability of Livestorm on the client end.

Key Insights

Do you think GoTo Webinar delivers good value for the price?

Yes

Are you happy with GoTo Webinar's feature set?

Yes

Did GoTo Webinar live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Webinar go as expected?

Yes

Would you buy GoTo Webinar again?

Yes

Likelihood to Recommend

As a small tech company, GoTo Webinar is awesome for our quarterly product launches and inviting stakeholders are very easy and painless.

For internal meetings with a few participants, simpler video conferencing solutions like Zoom or Google Meet might be more convenient and easy to setup. If GoTo Webinar has a simpler, lightweight version, it might be more attractive to replace zoom or meet

GoTo Webinar if you'd like your Webinar to success

Overall Satisfaction with GoTo Webinar