Video conferencing the easy way
July 12, 2021

Video conferencing the easy way

John Prospero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with GoToMeeting

GoTo Meeting has been instrumental in helping our agency navigate the pandemic. We use it for our remote meetings. It has truly helped us continue with our business meetings. We use it across the agency along with some other products. I use GoTo Meeting exclusively. I find it the most user-friendly product.
  • Video conferencing
  • Screen Sharing
  • Audio Controls
  • It can be confusing to give control of a screen to others on the call
  • Split screen (presentation and video images) can be cumbersome
  • Call-in participants are not easily identified
  • The monthly cost is very reasonable-almost no impact
  • We have continued with our meetings with no lapse--very important
  • Has allowed us to build collaboration with other agencies
I have found GoTo Meeting to be the most user-friendly. It seems to be more secure than Zoom. Teams take too much product knowledge, while GoTo is really just a log-in and go product. Teams do have more functionality in regards to overall collaboration within your own team, but GoTo's video and meeting capabilities are much easier to use.
I have experienced no real issues with GoTo's desktop version. Connectivity and quality are fine. The mobile app is also very user-friendly and I have used the app for many meetings. Obviously, your cellular signal is important. A poor cell signal (2 bars or less) will cause you to lose audio and video. Overall, a good experience
We did not start using GoTo extensively until the pandemic hit. The product enabled us to connect with employees, board members, customers, and others who were working from home--or just in their office but unable to meet in a large group. We would not have made it through the pandemic without it. Now that we are through the pandemic, we are still using GoTo for many meetings and have taken advantage of the product by scheduling meetings that otherwise would have taken more time to pull together
The one-click join is so effective. We have a number of staff who have weak technology skills and the thought of video conferencing two years ago would have scared them. The ease of use has made this transition very fluid. The ability to join meetings with your smartphone has also been helpful for managers on the go.

Do you think GoToMeeting delivers good value for the price?

Yes

Are you happy with GoToMeeting's feature set?

Yes

Did GoToMeeting live up to sales and marketing promises?

Yes

Did implementation of GoToMeeting go as expected?

Yes

Would you buy GoToMeeting again?

Yes

It is very well suited for meetings with many people with a presentation. Additionally, the software is well suited for a simple conference call. The video functionality is excellent. The only issue is that the presentation can be a bit small on the screen and it is not easy to figure out how to enlarge what is on the screen you are sharing

GoToMeeting Feature Ratings

High quality audio
8
High quality video
9
Low bandwidth requirements
6
Mobile support
7
Desktop sharing
8
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
10
Live chat
8
Audience polling
Not Rated
Q&A
8
User authentication
8
Participant roles & permissions
7
Confidential attendee list
8