Item: GoToMyPC
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I login to remote computers to review accounting and other reporting needs, help solve problems, and stay in contact.
I am very pleased with the speed of connection and the ease of logging in offered by GoToMyPC. This service is a great tool for remote computer connecting. I would recommend it. Glad I have this software.

Pros and Cons

Easy setup and connectivity
Good support if there is an issue with software
Reasonable price

I really have no complaints
Does what I use it for well

Return on Investment

I feel the cost is reasonable for the ability to work remotely

Usability

I have been very pleased with this service--no real issues

Support Rating

Some help was needed with initial setup on guest computer--support was excellent

Key Insights

Do you think GoToMyPC delivers good value for the price?

Yes

Are you happy with GoToMyPC's feature set?

Yes

Did GoToMyPC live up to sales and marketing promises?

Yes

Did implementation of GoToMyPC go as expected?

Yes

Would you buy GoToMyPC again?

Yes

Likelihood to Recommend

I am able to be in my office and login to another location to view their computer. I am also able to talk on the phone at the same time and discuss with the client what and why I am doing a task. Lastly, the client can view what I am doing at all times, if they wish.

Good Remote Access

Overall Satisfaction with GoToMyPC