Get to it with GoToWebinar
January 18, 2020

Get to it with GoToWebinar

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToWebinar

Overall, the product is very easy to use. If you have a calendar invite, the link will take you directly to the login screen. Once you enter the webinar number and access code, you're good to go. There is an added level of work to do if you are listening over the phone, but it has been a really long time since anyone has asked me to call in. I have never had a problem using this product.
GoToWebinar is used by a number of people within our organization, but our company doesn't own the software. Employees typically use it with outside firms. For instance, the number of classes I've taken for CPE has been given over GoToWebinar. A lot of our software vendors will host training sessions with this product. The software allows us to efficiently communicate with vendors without having to be in the same room.

Pros

  • Allows a presenter to share their desktop with the user.
  • The product has good sound quality.

Cons

  • When taking CPE, you often have to answer questions to get credit. The "ding" that announces a question is always inordinately loud. I wish there was functionality to change the volume.
  • The format of GoToWebinar hasn't changed much. It seems a little clunky and needs a refresh.
This product is well suited to offering software training. Over the last 10-12 years, many software trainings I have been a part of were given over GoToMeeting (or GoToWebinar). I love that the person giving the training can share their desktop which allows them to go in and out of different programs or documents as needed. Along the same lines, the software is well suited for online CPE courses. As a tax professional, I have to keep up on all of the latest forms, laws, and court cases. This product allows many different firms to offer these courses while being able to ask questions and interact with the trainer. I don't think GoToWebinar would be as well suited for getting help from the IT department. However, I believe GoToWebinar has a sister company called LogMeIn, which fills this niche nicely.

GoTo Webinar Feature Ratings

10.0
Audience polling
10
Q&A
10
7.0
Dashboards
7
8.5
High quality audio
10
Mobile support
7
10.0
Participant roles & permissions
10
Confidential attendee list
Not Rated
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
8.7
Calendar integration
8
Record meetings / events
8
Slideshows
10

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