Groove Review
April 21, 2020

Groove Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is currently being used in our sales department to help manage the flow of leads, and for email scripts.
  • Customer support is always so spot on.
  • Easy user management.
  • Easy to use.
  • Quicker actionable emails once we've seen a prospect open it.
They are always so quick to answer and to provide help.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove has been a nice addition to our software repertoire. It is important to note that it's good to have a clean Salesforce environment if you are using Salesforce. Helps ensure that you aren't emailing and calling duplicate contacts.