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Best value for money product which provides a unified communication experience
April 21, 2020

Best value for money product which provides a unified communication experience

Sohil Dadwani, MBA, B.E. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Our sales team is using Groove for email integration and flows. With Groove it is very intuitive to plan the email communication side of things and it also help stay organized. Activity tracking has also improved since we started using it. We are looking at rolling out Groove for our customer success team as well.
  • Flows.
  • Simple UI.
  • Email syncing with Salesforce.
  • Analytics.
  • Groove has helped us getting us more traction in our sales pursuits and thus impacting our conversions and win rates.
  • Outreach
Groove is inexpensive and is a greater fit for early-stage startups. Outreach is a more sophisticated tool and a better fit for mid-large size firms. Groove is a perfect fit for our business and our pockets as well.
Customer Success Rep from Groove side has been proactive in following up for any training or features-related requirements. Also, Groove has done pretty good documentation for different features and functionalities.

Do you think Groove delivers good value for the price?

Yes

Are you happy with Groove's feature set?

Yes

Did Groove live up to sales and marketing promises?

Yes

Did implementation of Groove go as expected?

Yes

Would you buy Groove again?

Yes

Groove is perfect if you use email for your sales pursuits heavily and want to automate the messaging. It also helps with email sync with Salesforce and that enables tracking. Groove also has dialer functionality built in which provides a unified communication experience.