Great follow-up tool for combining autonomy and automation
Updated May 24, 2021
Great follow-up tool for combining autonomy and automation
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Groove helps us follow up on leads/contacts by letting us customize contact cadences for every campaign we have. Groove provides excellent email/event tracking and success rates, and it shows us the effort we have put forth and the engagement that each lead has shown. Using Groove flows, we automate the outreach to leads that have only shown interest in thought leadership, but not yet qualified by marketing by interacting with product interest content. We then use Groove to provide more personalized contacts to leads that may be ready for a demo.
Pros
- connection to salesforce is great
- flexibility of contact cadences
- constant and well documented feature additions
- consolidated view of tasks
Cons
- Administering the tool as a global solution, rather than individual: experience could be better.
- It created more opportunities for sales.
- It increased our contact rate.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Comments
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