Groove, a must-have for better sales workflow organization
March 23, 2021

Groove, a must-have for better sales workflow organization

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used to organize the SDR workflow, logging calls, preparing the flows, do the follow-up with each campaign created, and have a dashboard to report the status of each SDR.
Allows also to check the email history and redirect directly from the mail platform to Groove platform, and also on SalesForce.
  • Flow organisation.
  • Emails and calls registration.
  • Tracking of emails sent status after a campaign (opened, clicked, etc).
  • Implementation on CRMs like SalesForce.
  • Possible communication between marketing automation tools (HubSpot, Pardot).
  • Better work organization that maximise results.
  • More prospects reached.
  • One negative point is Salesforce and marketing automation tools integration.
More functionalities provided with a better customer care (trainings, support).

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove is a good investment for small to medium size companies even coming from different industries, with a team that needs structure and organization, and where communication and collaboration between the sales department and the marketing department is needed especially in a hyper growing environment with multiple markets penetration and with targets oriented to quantity, the tracking allowed and the dashboard helps a lot.