Gusto Review
March 11, 2022

Gusto Review

Nathaniel Cade | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

Easy to use to run payroll for staff. For hourly/part-time employees, I use When I Work, which combines with Gusto.

Pros

  • Payroll
  • on-boarding of new employees
  • Ease of use

Cons

  • I feel it is too expensive to use the hourly/time entry system for non-salary employees. I do not understand why I must pay a total fee for all employees, when a very small percentage are not hourly - in my opinion, you are leaving a lot of money on the table - and it makes me use multiple systems
  • Benefits/assigning names and values to benefits is not as easy
  • Payroll
  • on-boarding
  • It makes calculating payroll fast and easy - as an attorney, my time is valuable. I like only needing 5 mins or less to do payroll.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Great for professional firms. I do not think it would work great in retail because of the cost of the time entry system.

Gusto Feature Ratings

Pay calculation
10
Benefit plan administration
8
Direct deposit files
10

Comments

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