Terrible with State Taxes
February 14, 2024
Terrible with State Taxes
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gusto
Works well for payroll, but it has been a nightmare with State taxes. I have been trying to resolve the issue since June, and I cannot get a serious person to help me. They have not been able to file our state taxes as a result. They say there's a missmatch between out EIN and name with the stat and the IRS, but there is nothing, we have called and called and called and emailed and emailed and emailed, and no help.
- messing up state taxes
- payroll
- ease of use
- Customer service with tax issues
- It's inexpensive
- High accounting costs to fix Gusto's mistakes
Do you think Gusto delivers good value for the price?
No
Are you happy with Gusto's feature set?
No
Did Gusto live up to sales and marketing promises?
No
Did implementation of Gusto go as expected?
No
Would you buy Gusto again?
No