Small Business Application
August 15, 2024

Small Business Application

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

At my organization, we use Gusto entirely for payroll. We have another app, called Factor, that helps us to log time. This app is for people in our industry (the structural engineering industry). It helps us to manage payroll and taxes. I think we may use Gusto in a more limited way than other organizations, and it can be cumbersome to log time in one app and do other payroll functions in another.

Pros

  • Keeps records for a long time
  • Tracks next anticipated paydate
  • Provides data about how much I've been paid over time

Cons

  • It was difficult to change my surname when I got married--someone at my office had to call
  • It took some time to figure out how the rainy day fund worked
  • I realize that there's a performance tab; I don't think anyone at my work knows that this can be used for performance reviews.
  • Saved time doing payroll management
  • Streamlined documentation for taxes
  • Allowed for straightforward employee onboarding
I think that Gusto has a streamlined design. It looks clean, from login to logout. Icons and labels in the sidebar make it easy to find what I am looking for when I log in. The dashboard conveniently identifies key features that I tend to look for, such as pay scheduling and notifications regarding documents.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Gusto is a great service to use if you have a small business that needs easy, streamlined payroll management services. It can help make it easier to generate tax documents. It can help you to keep track of spending and withholdings as both a company and as an employee/user.

Gusto Feature Ratings

Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

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