Sametime a low budget and a reliable client
May 23, 2021
Sametime a low budget and a reliable client
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with HCL Sametime (formerly from IBM)
HCL Sametime is an instant messenger used in our environment. It has various features like instant meetings & persistent chat, Multiple screen-share, Video meeting options, audio, and video calls.
You can also record the meetings for further usage. This can be deployed flexibly: it can be on-prem, cloud or hybrid which gives the users an option to choose it according to their usage. If it's a small deployment customer can go for cloud deployment where servers are managed by HCL and don't require and extra hardware.
You can also record the meetings for further usage. This can be deployed flexibly: it can be on-prem, cloud or hybrid which gives the users an option to choose it according to their usage. If it's a small deployment customer can go for cloud deployment where servers are managed by HCL and don't require and extra hardware.
- Instant meetings & persistent chat so you can do group chats in the office
- Multiple screen-share, so users can share multiple screens in the same meeting windows
- It is available on desktop, mobile and tablet PC so you can connect from anywhere
- It has live streaming capabilities too, so a person can live stream and do a broadcast message
- Inbound and outbound calls
- Re-invite is needed if you get dropped from a group chat, there should be a feature of getting added automatically
- File transfer option is not available, which can be seen in Jabber and Microsoft Teams
- Can't send a message to a person if he/she is offline
- USer interface of the webpage is not a clean one as it is for the other companies apps
- This is not good for a meeting with large number of users
- Persistance chat inbuilt is a great feature to keep the teams under one sync
- Pricing of the product is low and helps a lot in bringing down the investment
- Cloud based feature enables you to setup zero hardware as software can be installed on your PC's and mobiles so no hardware cost
Cisco Jabber and Teams are the competitors for HCL Sametime but the thing that makes Sametime better is the cost. Cisco and Microsoft are big players and have [higher license cost than] HCL Sametime has.
For a small and medium size companies HCL can be a recommended if they want to save on investment of the communication devices.
You can even opt for a free trial online and configure Sametime, which can't be done with Jabber.
For a small and medium size companies HCL can be a recommended if they want to save on investment of the communication devices.
You can even opt for a free trial online and configure Sametime, which can't be done with Jabber.
Do you think HCL Sametime delivers good value for the price?
Yes
Are you happy with HCL Sametime's feature set?
Yes
Did HCL Sametime live up to sales and marketing promises?
Yes
Did implementation of HCL Sametime go as expected?
Yes
Would you buy HCL Sametime again?
Yes