Ok, but still room for improvement
May 29, 2021

Ok, but still room for improvement

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with High Velocity Sales

High Velocity Sales is aimed primarily for inside sales. It helps teams to track and plan the activities and tasks that are relevant to each lead. It also allows team members to organize and schedule their activities in a way that makes the most sense for each salesperson. High Velocity Sales helps sales teams to engage with leads in the correct way and at the correct time.
  • One click function with automatic call logging.
  • Creating dashboards and populating reports is easy.
  • Easy to roll out new cadences and to quickly adjust.
  • Implementation was rocky for us. Would recommend using a consultant.
  • Steep learning curve.
  • No ability to pull email templates from MS word rather than creating a template manually.
  • Flexible cadence tools.
  • More simpler and streamlined when compared to the old Salesforce.
  • Integration with Gmail is excellent and saves time, such as calendar synching.
  • All in one platform to mine prospects.
  • Everything is sychronized with Lightning Email which is a time saver.
  • Helps speed up the sales process for inside sales and sales development.
Don't have any experience with similar products.

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From what I have heard from some of our European colleagues is that it isn't great if you are a European user. Apparently, there is little support and what support there is, is from consultants who don't understand the product. Based on my experience, it is a great Sales Cloud add-on product with plenty of features designed for inside sales teams.