High Velocity Sales Stuck in 2nd Gear with Room to Rev
September 13, 2021

High Velocity Sales Stuck in 2nd Gear with Room to Rev

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with High Velocity Sales

HVS is currently being used by our sales org as our cadence management and outreach tool. It helps us organize outreach, make calls, and send emails.
  • Allows you to move to different cadences and cadence steps without refreshing the screen or clicking to a new screen
  • Fairly simple to send a one-off email to a single prospect
  • Pretty easy to update contact information b/c it's directly integrated with Salesforce
  • Lacking in several ease of use/ quality of life features
  • Difficult to see call history/ takes extra clicking
  • Account research/ news exists but isn't well connected; wish had Owler integration or something similar
  • Clunky interface that opens a new sub-tab for every prospect but has no easy way to close multiple or all tabs at once causing system slow down
  • Takes several clicks to access information, execute calls, move through cadence workflows
  • Not easy to self-serve analytics on cadences, emails, call stats, etc
  • Has mass emailing but does not have a system to stagger send.
  • Cannot sort prospects by time zone, company, or any other priority ranking within a cadence
  • Cadence Management
  • Activity tracking & measurement - a previous tool we used allegedly did not perform as well as needed in this area - though I liked the measurements that were available to me as a rep with the previous tool more.
  • I can't speak for the overall business since I am a rep using HVS but overall I believe it has had a negative impact.
  • It has led to more complicated processes with less accessible information about the prospects we're calling
  • On the positive side, it is nice to have a tool deeply integrated with Salesforce. I just wish it took better advantage of that deep integration by putting day-to-day info at my fingertips.
HVS ranks very low on my list of tools for cadence and outreach management. Pipedrive, when I used it, was fairly bare bones and leveraged for a smaller book and volume of outreach. I didn't need a deep list of features at the time.
Salesloft far outpaces HVS in terms of functionality and ease of use.

If you measure the effectiveness and ability to drive productivity and effective results based on the fewest number of clicks to execute a given action -- HVS has a lot of room to grow. Luckily they have the power and cashflow of Salesforce behind them so they aren't a total lost cause. I really hope they make a big investment into this product to turn it into a useful tool.

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HVS comes across as an early stage cadence management too and feels steps behind competitors in the space. It has great integration with Salesforce, being a Salesforce-owned platform this makes sense. It does a nice job making it easy to move between cadences with a clean list and sublisting design.

This is largely where the benefits of HVS end. Currently, it is severely lacking features of some of the other cadence management tools. It is difficult to access important information like call notes, call disposition and history of outreach. It's there -- it's not easy to quick glance and see. A couple other misses are lacking account news -- Salesforce has account news on a tab but it rarely seems to pull press releases or relevant information. It really needs the ability to sort prospects within a cadence by account, time zone, or even by tag/star/priority. There is no simple way to see statistics from outreach across the board on a micro or macro level -- particularly without having the proper reports or dashboards setup for you in SF.

Overall, HVS is functional but not bringing a lot of the luxury features that feel built in with other tools. The lack of these features does not make it impossible to get work done but it does affect productivity and the ability to move quickly during prospecting and outreach blocks. The only silver lining, and one that does not bring a lot of comfort at this exact moment, is that this is a Salesforce property. I can only imagine that SF has its eye on improving HVS and turning it into a really effective, highly competitive outreach tool.