Higher Logic is #1
Updated April 20, 2018
Higher Logic is #1
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Higher Logic
Higher Logic is the provider of our online community and our volunteer management system. They are by far are one of the best vendors that we utilize. Their support staff and leadership is top notch. I trust the company and the direction the company is headed in.
Pros
- Customer support is reactive and communicates well.
- Sales team does a great job in providing opportunities to utilize more of their product offerings.
- R&D is always ahead of expectations.
Cons
- My only concern about the vendor is the speed at which they are growing.
- Higher Logic has a huge impact on our association. As a membership organization our membership engagement is very important.
- Through their activity synch they help us meet our strategic agenda for member retention.
Using Higher Logic
90 - Membership, Marketing, Events, Accreditation, Volunteers, Sponsorship and Exhibits.
I support it as database administrator and oversee integrations. We have staff that support HL as system administrators. They manage groups/committees within our community and provide end user support as needed. Additionally we have individuals that add or prompt content and discussions.
- Affinity Group Participation
- Activity Synch for our member engagement scoring
- Event Participation engagement and materials presentation
Using Higher Logic
| Pros | Cons |
|---|---|
Relatively simple Easy to use Technical support not required Well integrated Quick to learn Convenient Feel confident using Familiar | None |
- For internal users, staff, it is easy to set up a community and manage groups and content
- For external users, it is very simple to log in and navigate the platform
Yes - It works very well. We also link it to our event mobile app.
Comments
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