Overall Satisfaction with HipChat
We use it to communicate privately with individuals and in groups across the company. We also use the integrations to receive updates about the status of deployment, and other development-related processes that we are waiting on.
- Easy one-on-one chat
- Video/voice call works fine
- Organized group chats
- Sometimes freezes up, have to completely close the program
- Could use more shortcuts and slash commands
I have used Google Hangouts before. Hipchat is better in that it has a lot more integrations and special features, whereas Hangouts is pretty much purely chat. The downside is not everyone has a HipChat account and therefore Hangouts is easy to start up with your friends without having to sign up for another service.