A Review of HipChat From A TechRat
June 30, 2016

A Review of HipChat From A TechRat

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

We use Hipchat to manage projects, send links, and funny gifs. It also provides a way to set up meetings seamlessly. The entire company uses it to stay connected. We have employees worldwide so it solves the issue of having a central hub for contact.
  • Notifications for new messages. We work on Macs so its easy to see when there's a new message.
  • Third party extensions. There's a wide variety of extensions that make HipChat even better and makes the company more productive and efficient.
  • Multiple rooms. It's much easier and more organized to have multiple rooms to share relevant information among members.
  • Downtime. There seems to have been a good amount of downtime recently.
We've selected HipChat over Slack mainly because of price. HipChat provides the same functionality as Slack but at a better value.
HipChat works especially well for us since we work in a tech field. We can share urls and other links easily through HipChat. HipChat seems to work very well for techies.

HipChat (discontinued) Feature Ratings

Mobile Access
8
Search
5
Chat
8
Notifications
9
Discussions
6
Surveys
5
Internal knowledgebase
7
Integrates with GoToMeeting
7
Video files
10
Audio files
10
Access control
8
Advanced security features
6
Integrates with Google Drive
7
Device sync
8