It does the job most of the time.
Updated November 07, 2016

It does the job most of the time.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

We use HipChat across our organization for one on one and group chat. We also use it for video calls when employees work remotely.

Pros

  • The emoticons are fun and add levity to the printed word which can come across wrong.
  • Groups are hugely useful for team communication.
  • Search history is great for retrieving information from past conversations.

Cons

  • HipChat app fails to load at least once a week. This is extremely annoying.
  • Sometimes on start up it looks like no one is available.
  • Constant updates interfere with our day to day work.
Not as reliable. I had no choice in switching to HipChat.
It's rickety and not dependable.

HipChat (discontinued) Feature Ratings

Mobile Access
3
Search
7
Chat
6
Notifications
6
Discussions
6

HipChat Reliability

I'm not sure what else it could be expanded to.

Comments

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