Hip Chat review by Vladimir Salnikov (Bee Robotics team)
Updated November 09, 2016

Hip Chat review by Vladimir Salnikov (Bee Robotics team)

Vladimir Salnikov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HipChat

We use HipChat across the whole organization to communicate with a distributed team, with members located in many corners of world - Russia, Brazil, US, Japan, India... Sometimes when problems with other messengers occurs, we also use HipChat to make video calls. Here we are missing group videocalls. So we use Skype for it, and this is the only reason to use Skype. The rest of HipChat works very well. Earlier versions of HipChat had troubles with Windows 7 x64, but nowadays it is very stable and works perfectly.
  • Storing messages history
  • Sending and storing docs
  • Stability and scalability
  • Group video calls
Hmm, actually we use both, but HipChat is currently much more stable and has functionality reach on every platform. For example, Skype for Linux misses very many features in comparison with "flagship" Windows version of it. The only reason to use Skype, I repeat, it is still remains group video calls. We will just abandon Skype, when such functionality will appear in HipChat.
We have integrations with Confluence, Jira, and Stash. For example, we use rooms to store, share and discuss with team many papers, related to development process, and divided into many topics, according to rooms. We use dedicated rooms for UX discussions, for DevOps, and virtually for every sector of functionality groups for our development process. Even for so-called "brain-sex", where we share some curious things and comic pictures (virtual "cooler" room).
Android - I think it's great. Stable. Many functionalities, virtually all of desktop version. Do not suck battery much, even working in background. Again, respect to developers of HipChat mobile version, you guys made perfect work, really. I very pleased to use Atlassian ecosystem as well, instead of a bunch of other competitors' apps, with many integration problems, hangons, and so on.
It is less appropriate for group video calls, which is a must for an our company. The rest is working well, even on different platforms.
I've used Hip Chat on Windows 7, Windows 10, Linux Ubuntu, Mac OS X and Android tablet - and everywhere it works perfectly! Congrats, developers team, you are great!

HipChat (discontinued) Feature Ratings

Mobile Access
10
Search
10
Chat
10
Notifications
9
Discussions
7
Surveys
1
Internal knowledgebase
3
Video files
1
Audio files
1
Access control
1
Advanced security features
1
Integrates with Google Drive
9
Device sync
9

HipChat Reliability

Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.