HipChat is fast, friendly and efficient
July 01, 2016

HipChat is fast, friendly and efficient

Sondra Menthers | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

Our entire organization uses HipChat on a daily basis. It's a great tool to quickly share ideas, such as new games coming out, with each other. Our admins also inform us of company events such as free ice cream in the break room, in a timely manner so the ice cream does not melt. These usages are very effective. I did not give HipChat a 10 however, because there is a bug that happens any time we install an update, it seems to break something. You also cannot stay logged in for too long or it stops working entirely. This is annoying and inefficient.

Pros

  • Group notifications of company wide events such as meetings.
  • Sharing of ideas and proposals and marketing wins.
  • Collaborating on documents when team members are off site.

Cons

  • Installing updates sometimes causes new bugs or entire crashes.
  • Staying logged into HipChat for more than a few days causes it to lock up forcing a restart and re-login.
  • If you are locked out of HipChat and forced to re-log in, there is no notification.
HipChat is quicker and easier to deliver quick bites of information.
It is well suited for collaboration between project team members. Great for company wide notifications such as meetings and birthday parties. Great for sharing marketing information.

HipChat (discontinued) Feature Ratings

Project Management ()
Not Rated
Communication
8.3
Chat
10
Notifications
8
Discussions
10
Internal knowledgebase
5
File Sharing & Management
5.3
Video files
10
Audio files
6
Access control
4
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
1

Comments

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