Well balanced
June 29, 2016

Well balanced

Damian Redpath | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

We used it across all departments to manage communication between the team. As we were a distributed team it was crucial that we had a software that allowed us all to come together and communicate effectively. When selecting a team communication platform we look for a platform that has great integrations and allows us to express our company culture effortlessly.
  • Great Atlassian integration
  • Great memes - being techies we loved the humour
  • Well priced
  • UI - as with all Atlassian products this is by far it's biggest downfall and has a surprisingly large effect. I have spoken to a lot of people who do not even consider HipChat due to the UI
We now use Slack and are much happier with it. The UI and fun friendly bot fits in much better with our company culture and fills our needs better. Slack seems to be growing faster with new features and integrations getting released regularly. It also has pretty good integrations with the Atlassian suite. I would say HipChat obviously has better Atlassian integration but Slack has enough of the features for us.
Very well suited if using other Atlassian products. It plays very nicely with the other applications and shows the true power of the Atlassian suite. The products truly are made to be used together and if you are not doing that then you are not getting your monies worth by far.

HipChat (discontinued) Feature Ratings

Mobile Access
10
Search
7
Chat
8
Notifications
8
Discussions
7
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Video files
6
Audio files
6
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated