Nothing Fancy - Just a basic review of a good tool
December 03, 2015

Nothing Fancy - Just a basic review of a good tool

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireVue

HireVue was being used by our organization as a tool to replace our phone screen process. HireVue was replaced less than a month ago by
another vendor.
  • HireVue’s technology is very intuitive and easy to use with minimal training and support. This makes for easy user administration, support, and maintenance.
  • HireVue's name is well known and respected in our industry. Using a well respected name makes it easy to connect and network with other HireVue users.
  • HireVue's employees are very professional, polite, courteous, and helpful.
  • We use a front end vendor that HireVue isn't integrated with. From a functionality standpoint we couldn't use the HireVue Taleo integration we were most interested in because HireVue required the candidate to log into Taleo to complete the interview. That being said, I would love to see enhancements around the HireVue Taleo integration.
  • Increasing take rates was always a pain point for one of our business units. Unfortunately, HireVue didn't have solutions for take rate issues applicable to our company. I would like to see HireVue have more creative options for solving take rate issues.
  • Higher quality hires
  • Decrease in cost for flying remote candidates to a company location for an in-person interview
  • Montage
After deliberation and review my company decided the business needs were better aligned with an alternate vendor. HireVue is an excellent tool and can make a huge impact on your company's recruiting process, unfortunately, HireVue just wasn't the correct choice for my company now.
Key questions are:
- How much are you willing to spend?
- Who is your target audience?
- Is compliance or functionality more important to your business?
- How much support can the company provide for users?
If you have a large budget, if your target audience is entry to mid level, if you're more focused on functionality than compliance, and if you have resources to provide your company's users with support HireVue is the tool for you. No doubt they are an excellent vendor.

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