HireVue should eliminate the phone screen!
December 10, 2015

HireVue should eliminate the phone screen!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireVue

HireVue is used to pre-screen our sales and clinical services managers. It is also used by hiring managers to conduct live final interviews when they cannot meet the candidate face-to-face. This product significantly reduces the cost of candidate expenses and hiring expenses at our organization.

Pros

  • The OnDemand interview function of HireVue is an excellent resource for recruiters in place of the phone screen. It is also used by hiring managers in pre-screening applicants who will engage with our customers.

Cons

  • The training for HireVue for hiring managers could be better. We also have issues using HireVue with Internet Explorer. It would be better to know what browsers/versions are required for hiring managers and candidates.
  • I'm not sure if there is a handbook or document that I can provide to first time users (i.e. how to get started or trouble-shooting). That would be really helpful.
I wish all the departments were using it for pre-screening.

HireVue Feature Ratings

Comments

  • Nicole Frisbee | TrustRadius Reviewer
    Thanks for taking the time to review us! We're glad to have you on board. A handbook or step-by-step guide is a fantastic idea! We have live demos: http://grow.hirevue.com/see-a-live-demo but I recommend newcomers to join The Hub (our customer community) that has how-to videos and step-by-step guides: https://thehub.hirevue.com/community/hirevue-support Our 24/7 support team is available at any time to lend a helping hand through phone, email or chat as well. Could you tell me what version(s) of Internet Explorer you are using? We recommend all web browsers be up to date. We do support Internet Explorer 10 and up, but again we recommend IE to be as updated as possible. Chrome, Safari, and FireFox also work with our system. You can reach out to us on Facebook, LinkedIn, Twitter, Instagram and Google+ as well! - Nicole

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