Item: HoneyBook
Rating: 2
Author: Verified User

Overall Satisfaction with HoneyBook

Use Cases and Deployment Scope

Honeybook has been fully adapted into the daily use of our company. From sales, operations, and QA we use Honeybook to nurture, close, collected needed information, and follow up with past clients. It helps us keep all client information organized and in one area, as well as giving us the tools we need to easily sign and close new clients.

Pros and Cons

Pros

Proposals
Workflows and Automation
Client Tracking CRM

Cons

Calendar Booking
Integrations with other tools on Zapier

Return on Investment

It was hard to implement
clients hated using it
lost us money

Usability

Hard to use, hard to implement new system, clients do not like trying to figuring out how to pay or get into their portal. System became a total flop

Alternatives Considered

Dubsado

Was way easier to use Dubsado than it was setting up the new Honeybook system.

Key Insights

Do you think HoneyBook delivers good value for the price?

Are you happy with HoneyBook's feature set?

Did HoneyBook live up to sales and marketing promises?

Did implementation of HoneyBook go as expected?

Would you buy HoneyBook again?

Likelihood to Recommend

Ever since the update to invoices and smart proposals the service has gone downhill in my opinion. From my experience clients hate using the software and we have lost clients because they can't figure out how to pay us. We ended up going directly to stripe payments.

HoneyBook Feature Ratings

Comments

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Run dont walk