Great for the run of the mill site
September 08, 2017
Great for the run of the mill site
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with HostGator
HostGator is being used to host ~10 WordPress, Drupal, and static site installations along with ~15 mailboxes and multiple forwarders. For certain clients, backend usage of PHPMyAdmin for direct database manipulation was used to build and administer custom applications within their sites. DNS is not used, but almost all aspects of vanilla hosting (i.e. no value-add components like CloudFlare) are used.
- cPanel is clear and functional; administrative areas are clear
- Power to do what you need to yourself with nominal fee -- <$10 to enable SSH, or to have them install an SSL cert of your own
- Good analytics to track CPU usage and general resource allocation
- Convenient billing interface makes managing multiple hosting packages simple and easy
- Support team response time is fairly slow; be prepared for long holds.
- Only recently is the company coming out of a reliability slump -- in months past, sites would go offline, sometimes for as long as hours, with no explanation or ETA for fix.
- The upselling is massive -- be prepared for borderline spam from HostGator partners.
- Usage of resale options easily quadrupled the money I was spending on HostGator
- Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
- Overall, HG has been a positive impact on my business as a web developer
- DigitalOcean and WebHostingPad
Ultimately, WebHostingPad just didn't have the quality or reliability I needed and full on VPS services like DO or Linode were total overkill. HG is fantastic for "it just works" FTP accessible hosting on a LaMP stack.