Feeling Blah
March 06, 2017

Feeling Blah

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

[It's being used] across the company by all managers and employees. No real issues, but I do feel there are products out there with the same or better tools that might be less expensive.
  • Scheduling of employees
  • Projections and forecasting
  • Daily review of staffing levels
  • Forecasting area is confusing
  • Delete areas that are used to eliminate clutter
  • Creating grids (for holidays for example) is difficult
ProsCons
None
Poor followup
Less knowledgeable
Problems left unsolved
Not kept informed
Difficult to get immediate help
Need to explain problems multiple times
It seems to be well suited for restaurants. Training and learning about updates is cumbersome and not well communicated.