Can't live without it
March 28, 2017
Can't live without it
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use it for scheduling, forecasting, and communication. It is used at the store level with my 4 corporate stores and at the owner top level to communicate more efficiently with all stores.
- Very user-friendly from the bottom up
- Links with smart phones and Google Calendar so there are fewer "missing shifts" as employees get real-time push notifications of their schedules
- Added features for sales forecasting makes scheduling more efficient
- On going training could be better
- Above Store console could be more user friendly
- More on the back end in terms of scanning in invoices
- integration with POS and payroll company would eliminate a lot of extra data entry time
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
HotSchedules Support
When we did the integration with our POS and it was seamless