Overall Satisfaction with HotSchedules
We currently use HotSchedules as our scheduling managing system. I manage a team of about 40 employees. As each employee has their own login details it gives them access to their account online. We also use HotSchedules inventory and training systems.
- Detailed Reports
- Great Tech Support
- Syncing data from our POS System
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |