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Certification tracking
April 26, 2017

Certification tracking

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

We currently use HotSchedules for both creating schedules and food handler tracking. It has been an asset in staying on top of tracking employees food safe certificates. It's being used across the whole organization and helps us keep track of 150+ employees. This system all helps us manage schedules that are ever changing and can begin at any time in a 24 hour period.
  • Food Handler Tracking
  • Scheduling
  • Reporting
  • I would like it if it was a little more robust with employee management.
  • I would like it if the system could in some way track an employees' absence with a scheduled day.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
Again, it is well suited in tracking certificates. This can be an exhausted task to keep up on and HotSchedules does very well in tracking it. I really like that it gives an ample warning to employees that their certifications are going to expire but that it also inactivates the employee if they are not timely in getting re-certified. This takes lots of unnecessary administrative legwork from the admin team.