Scheduling for a crazy profession
May 26, 2017

Scheduling for a crazy profession

Brenda Wray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

We are a full-service restaurant with anywhere from 20-30 employees. Hotschedules has changed our way of doing business!! All employees are required to be a part of HotSchedules. It has helped make employees accountable for their time and job.
  • As an owner I can know what's going on in my business anywhere in the world.
  • Able to change scheduling on a dime when numbers change.
  • Great for communicating with one person or the whole staff.
  • Great for labor prediction.
  • Scheduling screens are difficult to read.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I selected HotSchedules because a colleague told me how well it works.
Hotschedules is great for keeping logs of employee action and or behavior. So easy to document as things happen.