Overall Satisfaction with HotSchedules
We use HotSchedules to schedule employees; follow up with changes in schedules and SMS employees, and for payroll budget accordingly with sales forecasts.
- Payroll Budget
- Sales Forcast
- Cash handling
- Sales target
- HotSchedules App
- Missed punch alert to employees
- Blocking employees for a full 30-min break
- When employees clock in late the manager should be notified via SMS
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Escalation required |
Simple functions the only difference I have seen is miss matched punches are not highlighted.