TrustRadius
HotSchedules Review
https://www.trustradius.com/restaurant-managementHotSchedulesUnspecified7.8221101
corey savoie profile photo
January 25, 2018

HotSchedules Review

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with HotSchedules

My company uses HotSchedules for scheduling all of our staff at all of our locations. As well as tracking our revenue and labor percentages via integration with the micros system that we use in our stores.
  • Makes scheduling easy and simple
  • Integrates well with other systems
  • Can easily be used to set up sales forecasts based on previous weeks and or years
  • Deleting old employees is more complicated then it needs to be.
  • Often times it won't allow employees to log on, saying it has an error
ProsCons
Quick Resolution
Good followup
Knowledgeable team
No escalation required
Immediate help available
Quick Initial Response
None
It's great because you can accurately track employees clock in and out times, vs when they are scheduled to be working. Making it easy to tell when employees are late, or staying on the clock after their scheduled shifts.
HotSchedules is the only system of it's kind that I have used. Seems to work perfectly well for all of our companies needs.
We have used it to accurately track labor costs, and as a result, we.have reworked our schedules year over year to save thousands of dollars per week. As well as quickly and efficiently being able to create and edit schedules.
It's great for scheduling large amounts of staff.