HubSpot Academy is very easy to use and great for learnings with the practice quizzes, videos, and interactive demos!
December 20, 2024

HubSpot Academy is very easy to use and great for learnings with the practice quizzes, videos, and interactive demos!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Academy

We use HubSpot Academy to help train myself and other employees on all of HubSpot's different features. Our company bought another so we have two separate HubSpot CRM accounts. When I first started my job 4 years ago, I used HubSpot Academy to train myself on my basics of HubSpot. Now, we are realizing that HubSpot offers so much more so we have been using HubSpot Academy as a group and everyone is working on different things. Currently, I am watching the HubSpot Academy section on email marketing to learn the different tips and tricks on making your emails through HubSpot the most successful. Everytime we hire someone new, they also train with HubSpot Academy. It is very informative videos, practice quizzes, and interactive trainings.

Pros

  • Easy to nagivate
  • Informative training videos
  • Informative practice quizzes
  • Interactive practice (For example, when you are learning about setting up workflows, HubSpot Academy will then take you to a sample workflow so you can practice setting it up)

Cons

  • Some of the training videos are a bit long, the more frequent shorter ones are more effective
  • Sometimes you will do an interactive practice, then it will never give the check mark in HS academy like it was not completed
  • A lot of the times their live chat is great. However, sometimes you ask a question and they will respond with a video or article that is already in the trainings
  • HubSpot Academy has had a positive ROI on our company because we were able to learn so much to not have to hire an external user to help train us on the basics
  • The only negative ROI I would say HubSpot Academy has is some of the sections are a bit time consuming which takes time out of the day/ salaries
For HubSpot Academy's usability, I rate it a 9 because it is very simple and easy to use. HubSpot Academy is very user friendly. You can pick a category like "email marketing" then you will have an intro video, follow up detail videos, practice quizzes, interactive practices, and some sections have a certification quiz at the end. It is very easy to navigate sections. The only reason I rate the usability a 9 instead of a 10 is because sometimes HubSpot Academy does not register the interactive practices.
HubSpot Academy is great for training on the HubSpot CRM. Like stated in pervious questions, it is very simple and easy to use. It is the best way to train for using HubSpot because there are videos and practices for every topic like email marketing, workflows, etc. I personally think HubSpot is much more user friendly than Salesforce. However, we do use both and like both for different reasons but I think HubSpot is simpler to use.

Do you think HubSpot Academy delivers good value for the price?

Yes

Are you happy with HubSpot Academy's feature set?

Yes

Did HubSpot Academy live up to sales and marketing promises?

Yes

Did implementation of HubSpot Academy go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot Academy again?

Yes

I would recommend HubSpot Academy as an 8. It is an 8 because it is very informative and a great start for learning HubSpot CRM. There is every topic you can think of with informative videos, interactive learnings, and practice quizzes. Topics like workflows, email marketing, sequences, etc. However, sometimes the videos are very long. They are more effective when they are shorter and there is more of them. It is a hit or miss when that happens. Also, the trainings do not go into great detail so it is better for starting learning the basics and functions.

HubSpot Academy Feature Ratings

eLearning Content
8.7
Multi-Lingual Support
Not Rated
Structured Learning
9
Course Searches
9
Historical Metrics
Not Rated
Cloud-Based Content
Not Rated
Automation & Integration
8
Learning Management
9.4
Course authoring
9
Course catalog or library
9
Player/Portal
10
Learning content
9
Progress tracking & certifications
10
Learning reporting & analytics
10
Social learning
9
Gamification
Not Rated

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