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HubSpot CRM is Just what we needed!
March 15, 2016

HubSpot CRM is Just what we needed!

Thomas Moody II | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

The HubSpot CRM is used by our Marketing team. We needed a system to house the leads that generated from our website that may not be sales qualified. We use the tool to further nurture and then pass along to our sales teams.
  • Offers us an easy way to move our leads forward in the buyers journey.
  • Seamless integration with all of our digital marketing efforts.
  • Would love to have the reporting add on included in the price of our membership (it's already a bit pricey).
  • Better way to manage leads.
Definitely something better suited for those already using HubSpot.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
9.3
Case management
10
Call center management
8
Help desk management
10
10.0
Lead management
10
Email marketing
10
8.7
Task management
10
Billing and invoicing management
8
Reporting
8
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
9.5
Marketing automation
10
Compensation management
9
10.0
Mobile access
10