Item: Human Interest
Rating: 1
Author: Steven Brown

Overall Satisfaction with Human Interest

Use Cases and Deployment Scope

Beware of this company! The customer service is great during the initial sign-up and onboarding period. The part when they're taking your money. However, after we decided to cancel the service we have yet to speak to anyone helpful. We've sent numerous emails and calls. We get the same reply that someone will get back to us within a few days. They never do. Very typical of the scam type companies that start making money from your checking account and then make it almost impossible to get them to stop doing so.

Pros and Cons

Pros

Easy sign up process

Cons

Very difficult cancellation process
Very poor customer service

Most Important Features

none

Return on Investment

Not a good fit for us

Key Insights

Do you think Human Interest delivers good value for the price?

Are you happy with Human Interest's feature set?

Did Human Interest live up to sales and marketing promises?

Did implementation of Human Interest go as expected?

Would you buy Human Interest again?

Likelihood to Recommend

Do not use this company. You will be happy in the beginning during the signup phase. They obliviously have their best sales and customer service people working during this time. However, once you decide to cancel or need support they will not contact you. It has been weeks of the same excuse. Read some of the reviews from their other customers. You will see similar complaints.

Comments

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DO NOT RECOMMEND