Your Future Matters to Us
September 06, 2022

Your Future Matters to Us

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We changed our 401K company in June and switched to Human Interest for administering the plan.

Pros

  • Created a smooth integration from old company to new
  • Allows employees many options for investing their money
  • Has a very user friendly system

Cons

  • would like to see more options for running reports
  • would like to be able to see the employee's addresses and phone numbers
  • to early to tell but so far employees are very happy with the switch
  • we went from a 22% participation to a 77% participation
It's been a great experience and our employee's are very happy with the product.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

I have had a great experience with Human Interest and the integration to their product. They worked with our payroll company to set-up a smooth transition and make it easy for employees to manage their own account decisions.

I would like to see some additional training available to employees who are not as familiar with what a 401K can do for them.

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